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System Inspections
Working in your community SaskEnergy owns and maintains the infrastructure required to provide natural gas service, including the meter. To ensure safe, reliable service and to meet regulatory requirements, we perform a variety of tests and inspections on our system throughout the province each year. SaskEnergy personnel or an authorized contractor may need to enter your yard or property to access above and below ground equipment depending on the type of inspection. Types of Inspections Leak Survey: using handheld devices or vehicle-mounted technology, we inspect gas lines above and below the...
Free Tune-Ups to Assist Saskatchewan Homeowners with Annual Heating Equipment Maintenance
SaskEnergy and participating Network Members have teamed up once again to offer the Tune-Up Assistance Program (TAP), which supports eligible homeowners across the province with free home heating equipment maintenance and improved carbon monoxide detection. Saskatchewan homeowners with a combined annual income of no more than $68,000 can apply for this program from June 14 to October 1, 2021. “This program is a great opportunity for SaskEnergy to give back to the customers and communities it serves and supports the people of Saskatchewan in meeting their home energy needs safely and...
Commercial Space and Water Heating Rebate Program
Terms & Conditions Overview Eligibility Criteria Program Process Eligible Units Rebates Additional Terms & Conditions Documentation 1. Overview The Commercial Space & Water Heating Rebate (the “Program”) administered by SaskEnergy Incorporated (“SaskEnergy”) is designed to stimulate investment in energy-efficient furnaces, boilers, tankless water heaters, condensing water heaters and infrared tube heaters (“unit(s)”) that will reduce natural gas and electrical usage and associated operating costs. The Program is targeted to both commercial new construction and the commercial replacement market...
SaskEnergy and its Network Members are back again to help homeowners with furnace maintenance
After a very successful Tune-Up Assistance Program (TAP) in 2018, SaskEnergy and its Network of plumbing and heating contractors are teaming up again in hopes of continuing to provide quality furnace maintenance to low-income homeowners across the province. TAP highlights the importance of annual maintenance on natural gas home heating systems and carbon monoxide detection. The program was created to assist low income homeowners by providing a hands-on examination of a home’s heating equipment to make sure it is ready for the onset of cooler temperatures. Applications are now being accepted...
Panel recommends overall decrease in SaskEnergy rates and change to billing based on Heat Value
The Saskatchewan Rate Review Panel (the Panel) has recommended an overall decrease in energy bills for SaskEnergy customers. On average, residential customers would see their bills decrease by approximately $2 per month, or $28 annually. If approved by Cabinet the rate changes will take effect November 1, 2016. SaskEnergy’s rate application proposed a 14% DECREASE to the overall commodity rate, combined with an 8.6% INCREASE in the delivery rate. The combined effect of these changes would be an average reduction of approximately 3% for an average residential customer. In its application...
Complaints and Concerns
Communication and dialogue can take place at any level within the organization, including Executive Members and our Board of Directors. To submit your inquiry: Start by contacting Customer Support for concerns related to general account, service and construction issues. Our employees welcome the opportunity to make it right and want to understand ways to help serve you better. For a more serious or complex complaint such as a breach of the Code of Business Conduct and Ethics Policy, the following options are available as outlined in SaskEnergy’s Whistleblower Policy. Contact the Vice President...
Environmental Sustainability
Stewardship Environmental sustainability is critical as we meet Saskatchewan’s demand for safe and reliable energy. It’s also important to our customers and the communities where we operate. We encourage and promote environmental responsibility and stewardship through collaboration with stakeholders, including industry and customers, and by supporting community organizations. We assist our customers in reducing their impacts to the environment and meeting their environmental goals. For more than 20 years, we have offered energy efficiency programs to help our residential and commercial...
Focus on Core Operations Helps SaskEnergy Meet Strong Demand for Natural Gas in 2018-19; $60 Million Dividend Declared
SaskEnergy focused on its core operations in 2018-19, investing $299 million in gas line infrastructure projects to deliver higher volumes of natural gas to meet growing customer demand. The industrial sectors of enhanced oil recovery, power production and mining continue to drive SaskEnergy’s system load growth. SaskEnergy added 2,775 residential, business and industrial customers in 2018-19. The increased customer demand for SaskEnergy’s services was highlighted during the bitter cold of the 2018-19 winter. Last February was 40 per cent colder than normal. On February 8, 2019, SaskEnergy...
For your Business
Benefits of Natural Gas Building or expanding your business in Saskatchewan? At SaskEnergy, we work with you to understand your business and your energy needs. We are here to help businesses of all sizes, no matter what your industry, product or service. Choosing natural gas is one of the best investments you’ll ever make. It’s Convenient Natural gas provides instant, consistent and comfortable heating. It Will Save You Money Natural gas costs less compared to other fuel sources. Clean burning heating equipment also means less maintenance and repairs over the long term. It’s Safe and Reliable...
For your Home
Benefits of Natural Gas Natural gas is efficient, environmentally friendly and reliable. Natural gas appliances provide the comfort you and your family deserve. See why over 15 million Canadians choose natural gas as their fuel of choice. It’s Convenient Natural gas can do more than heat your home. It can heat your water, dry your clothes and help you cook. Use it outdoors for barbecuing, campfires and to keep your swimming pool or hot tub warm. You’ll never run out of fuel. It Will Save You Money Natural gas costs less to heat your home compared to other fuel sources. Clean burning heating...
Lori Christie
Executive VP, Corporate Planning
Ms. Christie began her SaskEnergy career in 2001, responsible for credit and natural gas market risk management within the Finance department. Prior to joining SaskEnergy, she was part of the Treasury team at Farm Credit Canada. She also brings many years of experience from the securities industry. In 2003, Ms. Christie moved to the Gas Supply department and took a leadership role in SaskEnergy’s commodity price risk management and its commodity rate process. As her responsibilities increased to include delivery service rates and applications, Ms. Christie served as Executive Director of Gas...
Media Contacts
For media inquiries, reach us by phone or through the online form below. Call 1-306-552-4838 If you are not a member of the media, contact Customer Support during regular business hours. If you think you smell natural gas, or to report a natural gas emergency, call 1-888-700-0427. Send us a Message
Natural Gas Service to be Discontinued at Nine Properties Due to Safety Concerns
Ground shifting impacts SaskEnergy’s ability to provide safe, long-term service in two areas After extensive monitoring, engineering and geotechnical analysis, SaskEnergy has determined it can no longer safely serve a small number of residential properties within two southern Saskatchewan resort communities due to ongoing ground movement. Slope movement in the community of South Lake, located on Buffalo Pound Lake, is impacting SaskEnergy’s natural gas pipelines, requiring service be discontinued to seven properties. SaskEnergy will be able to reroute a gas pipeline away from a slope movement...
Our Company
Serving Saskatchewan for nearly 70 years SaskEnergy delivers safe, reliable and affordable natural gas to homes, businesses and industry throughout Saskatchewan. Our 71,000-kilometre distribution system serves 93% of Saskatchewan communities and nearly 400,000 customers. As a provincial Crown corporation, our roots are deep. We've been serving Saskatchewan for almost seven decades. We are proud of the values we work and live by. With over 1,100 employees in more than 50 locations across the province, we understand the importance of providing high levels of service in a safe, customer-focused...
Public safety and system improvements focus of rate application
SaskEnergy has applied to the Saskatchewan Rate Review Panel for a Delivery Service Rate increase to support continued elevated capital spending on system safety and customer growth initiatives totaling more than $50 million in 2017/18. If approved, a typical residential customer would see an increase of $1.65/month – 2.3 per cent of their total bill – effective November 1 st, 2017. The remaining portion of the bill, the Commodity Rate, is unchanged at $3.65/Gigajoule (GJ). “As a focus on pipeline safety we continually upgrade existing infrastructure, while investing in the tools and...
Rental Properties
If you own or manage rental properties, there are two options to ensure natural gas service continues, without disruption, as tenants move in and out. Options for billing are: You receive a monthly bill for your rental properties. Whether your property is vacant or leased, you're responsible for paying the bill. Tenants are billed directly for their natural gas usage. They're responsible for paying the bill as long as they are leasing the property. If there are no tenants, you will receive a monthly bill to ensure natural gas service continues to the property. Tenants Pay Their Own Bills If...
SaskEnergy Celebrates Natural Gas Utility Workers
SaskEnergy joins the Canadian Gas Association (CGA) in recognizing Natural Gas Utility Workers’ Day on October 10. SaskEnergy’s employees support local communities through the safe and reliable delivery of natural gas services across Saskatchewan. “Our employees work diligently behind the scenes all year round so customers have access to the energy they need to heat their homes and run their businesses. Even during our coldest winter days, SaskEnergy employees maintain our system to 99.99% reliability,” said Ken From, President and CEO. “I want to take this opportunity to acknowledge the...
Understanding Your Bill
How to read your bill Your natural gas bill is more than an amount due. Find the answers you are looking for to commonly asked questions by taking a tour of a sample bill.
Lowest SaskEnergy Commodity Rates in 20 Years Approved by Government; Savings Eliminated by Federal Carbon Tax
The Government of Saskatchewan has approved changes recommended by the Saskatchewan Rate Review Panel to SaskEnergy’s Commodity and Delivery Service Rates. SaskEnergy’s Commodity Rate will be lowered from $3.65/Gigajoule(GJ) to $2.575/GJ, the lowest rate in 20 years, and the Delivery Service Rate will increase by 3.4 per cent to provide additional funding for safety and infrastructure investments. On April 1, 2019, customers will see these changes to their bills, which would have provided estimated annual savings of $90 per average residential customer. However, starting April 1, 2019...
Commercial Boiler Rebate
The Commercial Boiler Rebate encourages the use of a high-efficiency natural gas condensing boiler to maximize energy cost savings while reducing greenhouse gas emissions.