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Pay Your Bill

You have options Pay your SaskEnergy bill using the following methods: Online Banking Pre-Authorized Payments Postal Mail Credit Card To avoid late fees, make sure payment is made well in advance of the due date indicated on your bill. Online Banking Log in to the website of your financial institution and visit the 'pay bill' section. When adding SaskEnergy as a payee for the first time, you will need your 11-digit SaskEnergy account number. You can also pay through your financial institution using telephone banking. Pre-Authorized Payments (PPP) Have your bills automatically paid each month...

Planning a Dig Project

Follow a safe work plan Planning ahead is the first step to ensuring a successful outdoor project. Understanding the work area and the location of underground utility lines can save you time, money and help you avoid a dangerous situation. It’s your responsibility to ensure you are not digging or encroaching on natural gas facilities. Hitting a natural gas line, or creating an obstruction that doesn’t allow us to quickly access the gas line, can put you and your community at serious risk. Steps to Follow 1. Mark the Area Mark your project area with white flags, paint, chalk or surveyors tape...

Pre-Authorized Payment Plan

Never miss a payment Automatic payments will give you peace of mind knowing your bill is paid on time, every time. Avoid late fees: Your bill is paid before it’s due Save time: There’s no need to contact your bank every month What you Need to Sign Up Your 11-digit SaskEnergy account number A void cheque The application form completed in full What to Expect Payment from your bank account occurs 20-25 days after your bill date The debit amount from your account will vary each month unless you’re on equalized payments

Privacy Policy

Our Privacy Pledge to You As part of our pledge to provide customer service excellence, SaskEnergy continues to respect your privacy and we’re taking steps to further safeguard your Personal Information. Part of this commitment involves updating you on your rights as a customer and letting you know how we use your Personal Information. A. Purpose Statement B. Eligibility and Application C. What is Personal Information D. The 10 Fair Information Principles E. Rules for Collection, Use, Disclosure and Disposition F. Training and Awareness G. Your Personal Information: Processes for Getting it...

Provincial government approves SaskEnergy’s commodity rate increase; the lowest rate in Canada

The Government of Saskatchewan has approved SaskEnergy’s application to increase its commodity rate — the first increase in seven years after four consecutive decreases. The new rate will be the lowest in Canada. Effective November 1, 2021, SaskEnergy’s commodity rate changes from $2.575/Gigajoule (GJ) to $3.20/GJ. The adjustment will increase the average residential customer’s bill by $6.16 per month. “SaskEnergy’s commodity rate increase is a reflection of the significant rise in natural gas prices. Gas utilities across Canada are facing the same challenge,” said Ken From, President and...

Public safety and system improvements focus of rate application

SaskEnergy has applied to the Saskatchewan Rate Review Panel for a Delivery Service Rate increase to support continued elevated capital spending on system safety and customer growth initiatives totaling more than $50 million in 2017/18. If approved, a typical residential customer would see an increase of $1.65/month – 2.3 per cent of their total bill – effective November 1 st, 2017. The remaining portion of the bill, the Commodity Rate, is unchanged at $3.65/Gigajoule (GJ). “As a focus on pipeline safety we continually upgrade existing infrastructure, while investing in the tools and...

Public Safety, Customer Growth, and Corporate Efficiency Initiatives Highlight SaskEnergy's 2015-16 Annual Report

Safe and reliable natural gas service continued to be the number one focus for SaskEnergy in 2015-16 as the corporation added more than 6,000 new customers to its distribution system, bringing its total customer base to nearly 387,000. SaskEnergy dedicated $107.5 million toward increasing safety throughout its buried infrastructure in 2015-16. This included an investment of more than $5 million on continued system remediation efforts in communities with possible slope movement, such as Last Mountain Lake. In addition, an expansion of SaskEnergy’s damage prevention initiatives resulted in a six...

Rates

Services and charges As your natural gas utility, our goal is to ensure we manage rates in a fair and equitable way. In most cases, natural gas is more affordable than other energy source options. SaskEnergy rate charges on your bill are made up of three parts: 1. Gas Delivery Service Basic Monthly Charge (Fixed Amount) Includes the cost of the service line, meter, meter reading, 24 hour emergency services and account administration. Delivery Charge (Based on Consumption) Includes the cost to transport, store and distribute natural gas, as well as maintain the system. 2. Gas Supply Service...

Rebate Supports Customers to Be More Energy Efficient

To help customers lower energy use, save money on utility bills and reduce their carbon footprint, SaskEnergy launched this year’s Residential Equipment Replacement Rebate on July 2 to provide monetary rebates for a variety of high efficiency natural gas equipment. “The Residential Equipment Replacement Rebate provides a financial incentive for SaskEnergy customers to improve their overall home energy efficiency,” said Don Morgan, Minister Responsible for SaskEnergy. “Through the rebates, SaskEnergy is supporting its customers to make greener choices for home heating, water heating and...

Regulations and Policies

Act The SaskEnergy Act provides the framework for supplying, distributing, and transporting natural gas as a Crown Corporation throughout Saskatchewan. Regulations Based on the Act, The SaskEnergy Regulations provide the details and rules on how to operate as a natural gas utility in Saskatchewan. Terms of Service The SaskEnergy Terms & Conditions of Service Schedule details specific rates, charges, and responsibilities that apply to all customers of SaskEnergy. The Schedule takes into consideration both the Act and the Regulations. Code of Business Conduct and Ethics Policy All employees...